kc66's Privacy Policy

Welcome to kc66. This privacy policy explains how we — the kc66 platform — collect your personal information while you use our website, process that information, and share it with third parties where necessary. This policy has been drawn up with players in Bangladesh in mind and covers every aspect of your relationship with our platform.

By using our services you are agreeing to the terms of this privacy policy. If you disagree with any part of this policy, we ask that you stop using our services and contact us for assistance.

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1. What Information We Collect

kc66 collects two types of information from you — information you provide directly and information collected automatically while you use the platform.

1.1 Information You Provide Directly

• Name, date of birth, and national ID or passport number (for identity verification)
• Email address and mobile number
• Residential address
• Financial information — bKash, Nagad, Rocket, Upay, or bank account number (for processing transactions)
• Username and password you choose when creating an account
• Messages and information you provide when contacting the support team

1.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Page visit data — which pages you visited and how long you stayed
• Session data collected through cookies and similar tracking technologies
• Gaming activity logs — time spent playing, bet amounts, and results

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2. Purpose of Data Collection

kc66 uses your personal information only for the purposes listed below and never misuses it for any additional purpose.

• Account management: to handle your registration, login, and account security
• Identity verification: to complete the KYC (Know Your Customer) process for fraud prevention and anti-money laundering
• Financial transactions: to process deposits and withdrawals — via bKash, Nagad, Rocket, Upay, and bank transfer
• Service improvement: to improve platform performance, user experience, and game offerings
• Customer support: to resolve your complaints and questions
• Marketing communications: to send you relevant promotional information with your consent
• Responsible gaming: to identify potentially problematic gaming behaviour and provide you with support
• Technical security: to protect the platform from unauthorised access and cyber threats

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3. Data Storage & Security

The security of your personal information is of the utmost importance to us. kc66 applies internationally recognised technical and administrative security measures.

• Your password is never stored in plain text — it is kept only as an encrypted hash
• Financial information is stored on separate, secured servers
• Staff access to data is restricted on a need-to-know basis
• Regular security audits and vulnerability assessments are conducted
• In the event of a data breach, affected users are notified promptly

Data retention period: we retain your information for as long as your account is active and, after it is closed, for as long as required by applicable legal obligations.

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4. Data Sharing Policy

kc66 never sells or rents your personal information to third parties for commercial purposes. However, limited information may be shared in the following circumstances:

4.1 Service Provider Partners

Only the information necessary to process transactions is shared with the technology companies and payment processors that support our operations — such as bKash, Nagad, Rocket, Upay, and banking partners. Strict confidentiality agreements are in place with these partners.

4.2 Legal Obligations

We may be required to disclose information due to a court order, government directive, or legal requirement. In such cases we will provide only the minimum information necessary.

4.3 Fraud Prevention

Relevant information may be shared with other gaming platforms or financial institutions to detect and prevent fraudulent activity.

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5. Cookie Policy

kc66 uses cookies and similar technologies to improve your browsing experience and analyse platform performance.

5.1 Types of Cookies

• Essential cookies: required for login sessions and security — these cannot be disabled
• Functional cookies: help remember your preferences and settings
• Analytical cookies: collect platform usage statistics to improve our service
• Marketing cookies: used to display relevant advertisements — you can disable these

You can control or delete cookies at any time from your browser settings. However, disabling essential cookies may affect some platform functionality.

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6. Your Rights

As a kc66 user you have the following rights over your own information. You can contact our support team at any time to exercise these rights.

• Right of access: the right to know what information we hold about you
• Right to rectification: the right to request correction of any inaccuracies in your information
• Right to erasure: the right to request deletion of your information in certain circumstances — though this may not apply where legal obligations exist
• Right to restrict processing: the right to request that processing of your information be limited for specific reasons
• Right to data portability: the right to receive your information in a structured, machine-readable format
• Right to object: the right to object to your information being used for marketing purposes
• Right to withdraw consent: the right to withdraw your previously given consent at any time

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7. Protection of Minors

kc66 is strictly for adults — for persons aged 21 and over only. We do not knowingly collect personal information from minors. Age is verified at the time of account registration. If we become aware that a minor's information has been stored in our system, we immediately delete it and close the associated account.

Notice to parents: if you suspect your child's information may be in our system, please contact us immediately at [email protected].

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8. Third-Party Integrations

Our platform uses software from game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers have their own privacy policies and are themselves responsible for information collected through their technology. kc66 is not responsible for the privacy practices of third parties. We process transactions through payment gateway partners, who follow their own security standards.

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9. International Data Transfers

In some cases your information may be processed or stored on servers outside Bangladesh — particularly for technology infrastructure and cloud services. For any such transfer we ensure that adequate data protection measures are in place in the destination country or service and that the transfer is consistent with applicable law.

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10. Policy Changes

kc66 reserves the right to amend this privacy policy when necessary. For significant changes we will:

• post a clear notice on the website
• notify registered users by email
• update the "Effective Date" at the top of the policy

Continuing to use the platform after any changes means you are considered to have accepted the updated policy. For significant changes we may ask for your explicit consent again.

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11. Responsible Gaming & Data Use

kc66 treats responsible gaming as its top priority. By analysing data relating to your gaming behaviour, we can identify potentially problematic gaming and provide you with timely support. This analysis is done entirely in your interest — not for advertising purposes.

To learn more about responsible gaming, visit our Responsible Gaming page.

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12. Applicable Law

This privacy policy has been drawn up in line with generally applicable international data protection standards. In the event of any dispute or ambiguity, both parties will first attempt to resolve the matter through discussion.